RISE

Charters & guided trips

Running today

Software for charter and guided-trip operators

You are running a boat and a crew, not a ticket counter. The booking is the easy half.

For captained charters, fishing guides, wakesurf and lesson operators, and multi-day river and backcountry outfitters.

One operator, a full season, and you would be the second

Travis Wake Charters on Lake Travis ran its 2026 season on this: 40 trips, 112 booked hours, 41 signed waivers, a first booking on 4 August. It is owned by the same person who owns Xrise, so it is proof the software works and not proof that strangers buy it.

Card payments inside Xrise are not switched on

Built and not live. Today the booking is held and you collect the money your own way. If you need to process cards this week, we are not your answer this week.

What it does

Bookings on your own site

An embeddable widget under your brand, on your domain. Your customer never lands on somebody else's marketplace, and no fee is added to their total at checkout.

Crew seats, rates and pay

Captain, instructor and deckhand per trip, each on their own hourly rate, with hours clocked at the dock and pay computed per booking. The rate card and the money are one system, so what the crew is owed is never a second spreadsheet.

Engine hours against maintenance

Hour-meter readings at both ends of every trip, service intervals in hours or months, and a refusal to guess: a meter that reads backwards is marked untrusted and the calendar half keeps working, rather than quietly inventing an interval.

Fuel, supplies and cost per trip

Gallons pumped and dollars spent, logged at the ramp against the trip they belong to. Cost per hour and gallons per engine hour come from measured numbers, not a dial someone remembers reading.

Waivers that hold up

Signed per trip, with the exact version of the text the guest saw stored against the signature. A returning guest gets their details back and signs again in about ten seconds — the release is never reused from a previous trip.

Booking cutoffs and the weather call

Set how much notice you need and online booking closes on its own, while you can still take a late one by hand. A weather cancellation is a recorded decision with a policy behind it, not a text message.

Crew availability

Crew mark the days they cannot work from their own phone. Assigning over it still saves — the trip is sold and the boat is going out — but it warns and records who decided.

Your refund policy, pinned to the booking

You set the terms, the guest sees them before they pay, and the version they agreed to is snapshotted onto the booking so it cannot change underneath them.

What to ask any vendor in this market, us included

Written from a sweep of the vendors in this category on 1 November 2026. We have put our own answers on this site where we have them, and said so where we do not.

  1. What is your card rate, in writing?

    Every vendor in this category routes your payments and not one publishes the rate. Several own the payment company underneath their own software. This is the real price difference between two products whose monthly fees look identical.

  2. Who pays the booking fee, and what happens on a partial refund?

    FareHarbor's provider terms state that if you issue a partial or prorated refund, FareHarbor retains the full booking fee. Shorten a trip for weather and the guest is out the whole fee — and you take the call, not them.

  3. Does it know anything about the boat, or only about the calendar?

    Most booking software is a calendar and a card form. Ask whether engine hours, fuel, crew pay and maintenance intervals live in the same system as the booking, or in a spreadsheet you still keep.

  4. Can I leave, and what comes with me?

    One marina operator's public review of a competitor: 'Once you are on board it's a huge expense to go buy another product. So you are stuck with it.' Ask for the export format and the notice period before you sign, not after.

Every vendor in this category routes your card payments, and not one of them publishes the rate. Several own the payment company underneath their own software, which is where the margin actually sits. Ask any of us — including us — for the card rate in writing before you sign anything.

The other segments

One product underneath. These are the kinds of business it is shaped for, and each page says plainly where it stands.